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Privacy

Audienceware is committed to protecting and maintaining your privacy.

Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. As part of normal daily operations we may collect your information. The following Privacy Policy describes the type of information Audienceware may collect and what may happen to that information. Any questions regarding this policy or enquiries regarding privacy should be sent to Audienceware, 10 Hammerdale Avenue, St Kilda East, 3183, Victoria, Australia.

How is this information used by Audienceware?

Audienceware uses personal information primarily for the purpose of communicating with it's customers and to provide updated information on products and services. Audienceware may also use this information to enhance the purchase experience, resulting in a more personalised service for you. Audienceware may also use this information to facilitate orders for subscriptions via it's website(s). From time to time, we may provide statistical information about sales, trading patterns and navigation techniques to our sponsors. This will simply comprise data collected about our customers and activity on the Audienceware group of websites and products to create results. Audienceware will not provide your personal information to third parties.

What type of information is collected by Audienceware?

Audienceware collects most information directly from the users of it's website(s). We collect this information so you can subscribe to products or services available for purchase via the Audienceware group of websites, subscribe to any Audienceware Newsletters, sponsor our products, request a product or service from Audienceware, complete a survey or questionnaire, enter a competition or an event, or communicate with Audienceware by e-mail or telephone. Audienceware may also be provided with personal information about an individual from a third party, for example from third parties who managed a subscription. Audienceware DOES NOT STORE ANY FINANCIAL DETAILS.

Use of Internet Cookies online

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting Audienceware websites.

To whom might Audienceware disclose Personal Information?

Audienceware may provide your information to sponsors of our products or services. Audienceware may also provide your information to other organisations who are sponsoring or otherwise involved with or participating in a promotion, competition or survey.

Joined Up Marketing

Integrated Email, Web and Offline Marketing
Capture customer data from campaigns, web interactions, offline sales data.
Make the most of your customer data.

Pricing

Audienceware pricing is simple

  • One monthly Contract price - resources all inclusive as per the table below
  • Covers Web, Email, Analytics or a combination of all three
  • Just select a Contract level that includes your resource requirements

The Audienceware Advantage

  • Flexible - upgrade or downgrade to suit your needs
  • Volume discounts - the more you buy the more you save
  • Pay Annually to receive 12 months for the price of 10

Need More?

  • Mix and Match - talk to us about tailoring a service to meet your needs

Pay-as-you-go

  • You can choose to buy prepaid blocks on a casual basis
  • Minimum order is 2 hours prepaid for $240
  • You can use your hours as and when you need for up to 12 months

 

For Ticket Agents & Venues

Unlock the value of audience data.

We work with ticket agents and venues unlocking the value of their audience data to improve profitability and increase revenue by employing advanced CRM practices and technologies.

How we help

We leverage existing data assets employing industry leading CRM practices for a competitive advantage.

  • Increase revenue - improve profitability and grow your revenues 
  • Customer Relationship Managment - Retain. develop and unlock the potential from your customer base
  • Insights & Data Management - get greater insights into your customer base, provide promoters and clients with better marketing

What we do

  • Data assessment - review quantity and quality of existing data assets
  • Audience Analysis - high level examination of existing audience behaviour to identify areas of potential, development and focus
  • Improve customer marketing & proposition to promoters/clients

Key benefits

  • Revenue growth by attracting promoters with a more compelling marketing proposition
  • Maximise loyalty and repeat business from existing customer base
  • Improve Marketing effectiveness with full data intelligence, embracing advanced analytics
  • Eliminate marketing wastage on ineffective campaigns and media spend
  • Basis on which to make better programming decisions

Want to know more

If you would like to know more please contact mick@audienceware.com

 

Analytics

Service Features Basic Intermediate Advanced
Installation Reporting Set Up
Standard Customer Base Reports
  Single Customer View
  MultipleData Sources
Advanced Segmentation
  Propensity Modelling  
Price Annual Free £990 POA

* Unlimited  - fair usage policy applies.

Additional Services

Service Description Rate
Technical Support Systems issues, administration access Free
Custom Support Content Management £59/Hour
  Bulk Data Processing £59/Hour
  Customisation £59/Hour
Custom Design We work with graphic design partners who will quote based on requirments POA





 

 

Audience Analytics

 

Minimize risk. Maximise reward.

We help you get the benefits of your very own analyst, without all the headaches and on-costs. 

We provide all the deliverables an analyst would provide that ‘Unlock the Value’ of your CRM data, providing reports, insights, answers to key questions about customer behaviour, and ultimately recommend targeting actions to generate genuine returns from your CRM investment.

How we help

MRC works confidentially with the senior management of live music venues, theatres and large independent promoters, assisting with the programming decisions, helping to develop event programmes inline with audience demand and identifying product with a low probability of commercial success.

What we do

MRC helps management of this most critical financial risk by delivering accurate predictive analysis of the Box Office value of live shows, and by identifying and quantifying their commercial value to assist with better programming decisions providing insights and advice to those responsible for programming.

The biggest risk for venues, promoters and producers is investing resources in products which fail to deliver an appropriate profit, or any profit at all. The portfolio approach has obvious advantages in spreading risk, but further raising the ratio of 'hits' versus 'turkeys' has an enormous beneficial impact on a studio or independent's fortunes.

Key Benefits

  • Reduce volatility
  • Minimize risk
  • allocate resources for maximum benefit
  • Make better programming decisions

Pricing

Lite

website

Webmaster Basics. Troubleshooting, configuration, setup.

 

2 hours per month

$240/month

(plus GST)

Standard

reporting

Ideal for small to medium traffic sites.  Support, maintenance, configuration.

5 hours per month

$600/month

(plus GST)

Advanced

press-office

Managed web, email, CRM. Upgrades, maintenance & support.           

10 hours per month

$1200/month

(plus GST)

Custom

promoter+

Fully Managed Service

Web, Email, Analytics, CRM

Hosting available

$POA

(billed monthly)

*Pricing based on 'Normal' priority - read more

*10% discount applies for all packages paid annually in advance

To find out more  - Get in touch

Audienceware pricing is simple

  • One monthly Contract price - resources all inclusive
  • Covers Web, Email, Analytics or a combination of all three
  • Just select a Contract level that includes your resource requirements

The Audienceware Advantage

  • Flexible - upgrade or downgrade to suit your needs
  • Volume discounts - the more you buy the more you save
  • Pay Annually to receive 12 months for the price of 10

Pay-as-you-go

  • You can choose to buy prepaid blocks on a casual basis
  • Minimum order is 2 hours prepaid for $240
  • You can use your hours as and when you need for up to 12 months

Priority Services

  • Need 'Rapid Response'? We offer:
    • High: within 8 business hours (Normal rate x 1.5)
    • Urgent: within 4 business hours (Normal rate x 2)
  • See Service Levels for more information

Something different?

  • Mix and Match - talk to us about tailoring a service to meet your needs

 

Want to know more?