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  • Working together

    How We Work

    Audienceware works through a flexible managed services model designed to help organisations build the systems, data, strategy and delivery capability they need to Engage Your Audience.Our model combines two complementary delivery layers: Support Services and Solutions Services. These layers apply ac...
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  • Working together

    Hosting, Security and Monitoring

    Audienceware provides managed hosting and support for websites, CRM platforms and related digital systems, primarily for not-for-profit and purpose-driven organisations. Our hosting model is designed to provide a practical balance of reliability, performance, security and affordability.This page exp...
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  • Working together

    Making complex impact measurement simple for NFP teams

    The requirement: simple impact reportingCarenet needed a simpler way to report the impact of its food relief services.The organisation already had the data in its CRM system, but producing the required reports was labour-intensive. Conventional reporting required multiple reports and queries to calc...
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  • Faster Web and CRM

    Faster websites and CiviCRM: how we’re responding to rising bot and hacker traffic

    Good news — faster websites and CiviCRM performance is here!If you've ever noticed some time in the last year that your website or CiviCRM running slower than you’d like at times, one of the main causes has been the sharp rise in unwanted traffic from bots, scrapers and hackers. We’re continuing to ...
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  • Working together

    CiviCRM Support & Services

    CiviCRM services that improve engagement (not just IT support)Audienceware helps organisations implement, run, and continuously improve CiviCRM — from hosting and setup through to integrations, automation, and CRM practices that lift acquisition, retention, and development.If CiviCRM feels under‑use...
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  • Working together

    Data Services

    From Data Management to Engagement ReadinessData challenges solvedSpecialist team, tools and techniques, managed for youBetter data utilisation for smarter decisions and stronger engagementData ManagementData Import/ExportDatabase, file and media store managementCloud backup, recovery and archivingS...
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  •

    Data Management as a Service

    Data Management as a Service (DMaaS). Managed data operations delivered through subscription plans for clients and agencies — predictable pricing, always-on data infrastructure, tailored to your needs.Plans are confirmed following a short data assessment. The tiers below provide a guide....
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  • Working together

    Engagement Plans

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  •

    AWS WAF – Protecting Your Digital Assets at the Network Level

    AWS WAF (Web Application Firewall) is a managed security service that protects websites and applications from common attack patterns before they reach your servers. It operates at the edge and network level, filtering malicious traffic early and reducing risk, load, and cost across your infrastructu...
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