Best Practices for Using Mosaico with CiviMail

Submitted by admin on Mon, 16/10/2023 - 13:29

Mosaico is a powerful drag-and-drop email builder that integrates seamlessly with CiviMail, allowing you to create beautiful, responsive email templates with ease. To help you get the most out of Mosaico with CiviMail, we've compiled a list of best practices that will enhance your email marketing efforts and ensure your campaigns are effective and engaging.

1. Plan Your Email Campaign

Before diving into the design phase, it's important to plan your email campaign. Define your goals, target audience, and key messages. This will guide your design choices and content strategy, ensuring that your email is aligned with your overall marketing objectives.

2. Use Pre-Built Templates

Mosaico offers a variety of pre-built templates that are optimized for different types of email campaigns. Starting with a template can save you time and provide a solid foundation for your design. Customize the template to match your brand's look and feel by adjusting colors, fonts, and images.

3. Maintain Consistent Branding

Consistency in branding is crucial for building recognition and trust with your audience. Use your organization's logo, brand colors, and fonts consistently throughout your emails. This not only makes your emails visually appealing but also reinforces your brand identity.

4. Optimize for Mobile

With a significant portion of emails being opened on mobile devices, it's essential to ensure your emails are mobile-friendly. Mosaico automatically creates responsive designs, but it's important to preview and test your emails on different devices to ensure they look great on both desktop and mobile.

5. Keep Your Content Concise

Attention spans are short, especially when it comes to email. Keep your content concise and to the point. Use compelling headlines, short paragraphs, and bullet points to convey your message clearly and effectively. Ensure that your call-to-action (CTA) is prominent and easy to follow.

6. Use High-Quality Images

Images can make your emails more engaging, but it's important to use high-quality images that are relevant to your content. Avoid using large image files that can slow down load times. Instead, optimize images for the web and use alt text to describe images for recipients who may have images turned off in their email client.

7. Personalize Your Emails

Personalization can significantly increase engagement rates. Use CiviMail's merge fields to insert personalized content such as the recipient's name, donation history, or membership details. Personalized emails make your audience feel valued and can lead to higher open and click-through rates.

8. Test Before Sending

Always test your emails before sending them to your entire list. Mosaico allows you to preview your emails and send test messages. Check for any formatting issues, broken links, or typos. Testing ensures that your emails look professional and function as intended.

9. Monitor and Analyze Results

After sending your campaign, use CiviMail's reporting tools to monitor the performance of your emails. Track metrics such as open rates, click-through rates, and bounce rates. Analyzing these results can provide valuable insights into what works and what doesn't, helping you improve future campaigns.

10. Clean Your Mailing List

Regularly clean and update your mailing list to ensure you are sending emails to engaged and valid recipients. Remove bounced emails, unsubscribes, and inactive contacts. A clean list improves deliverability and reduces the risk of being marked as spam.

11. Benefits of Using Templates Over Cloning Previous Mailings

Working with templates rather than cloning previous mailings ensures that your emails stay fresh, updated, and compliant with the latest design standards. Templates allow you to maintain consistency in your branding while incorporating the latest best practices in email design. This approach prevents the accumulation of outdated elements and ensures that all your emails benefit from recent improvements and updates. Cloning old emails can lead to the reuse of outdated styles or content, which may negatively impact engagement.


Using Mosaico with CiviMail can greatly enhance your email marketing efforts by providing a user-friendly platform to create visually appealing and effective emails. By following these best practices, you can ensure your email campaigns are well-designed, targeted, and successful. Remember, the key to effective email marketing is continuous improvement, so keep experimenting, testing, and refining your approach based on the insights you gather from your campaigns.

For more detailed information on using Mosaico with CiviMail, refer to the CiviCRM documentation.