Integrated Web & CRM Platforms
Engage Your Audience with Reliable, Scalable Web & CRM Solutions
Your digital platform is the foundation of your audience engagement strategy. Whether you’re managing a membership organization, a nonprofit, or an enterprise, you need a secure, efficient, and scalable system to power your website, CRM, and digital workflows. Our Integrated Web & CRM Platforms provide the essential infrastructure and ongoing support to ensure seamless operations—so you can focus on impact.
Services We Offer
| Service | Description |
|---|---|
| Hosting & Infrastructure Management | Managing cloud environments, server migrations, and security patches. |
| Software Upgrades & Maintenance | Ensuring platform and module updates, version upgrades. |
| System Support & Troubleshooting | Fixing technical issues, debugging errors, and resolving outages. |
| User Access & Permissions | Setting up roles, managing user authentication and security policies. |
| Backup & Disaster Recovery | Scheduled backups, restoring lost data, and disaster recovery planning. |
| Content Management Assistance | Helping clients with CMS content updates, formatting, and minor design fixes. |
| Domain & DNS Management | Configuring domain records, SSL renewals, and subdomain setup. |
| Subscription & Licensing Management | Managing software licenses, renewals, and compliance. |
| Security & Compliance | Implementing firewalls, SSL, data protection policies, and GDPR compliance. |
| Email & CRM Support | CiviCRM troubleshooting, email deliverability fixes, and configuration support. |
| Performance Monitoring & Tuning | Basic speed optimizations including caching, minification, database indexing, and monitoring uptime and server loads. |
Detailed Breakdown of Services
Hosting & Infrastructure Management
- Managed Cloud Hosting – Reliable and scalable hosting for your website and CRM.
- Security & Patch Management – Regular updates and security patches to keep your platform safe.
- Server Migrations – Hassle-free migration of websites and CRM systems to ensure continuity.
Software Upgrades & Maintenance
- Regular Version Updates – Keeping your website and CRM platform up to date.
- Bug Fixes & Enhancements – Addressing software vulnerabilities and optimizing performance.
- Testing & Deployment – Ensuring smooth rollout of updates with minimal disruptions.
System Support & Troubleshooting
- Technical Support – Quick resolution of platform-related issues and errors.
- Error Diagnostics – Identifying and fixing performance or configuration problems.
- Proactive Monitoring – Tracking uptime and server health to prevent downtime.
User Access & Permissions
- Authentication & Role-Based Access – Managing secure access to your system.
- User Management – Adding, modifying, and deactivating users as needed.
- Single Sign-On (SSO) Integration – Streamlining user authentication across platforms.
Backup & Disaster Recovery
- Automated Backups – Regular scheduled backups to prevent data loss.
- Disaster Recovery Planning – Ensuring business continuity in case of system failure.
- Rapid Data Restoration – Quick restoration of lost data to minimize disruption.
Content Management Assistance
- CMS Support – Assisting with content updates on Drupal, WordPress, and other platforms.
- Formatting & Layout Adjustments – Ensuring your content is structured for optimal readability.
- Minor Content Edits – Helping with text, image, and page updates.
Domain & DNS Management
- Domain Configuration – Managing DNS records, redirects, and subdomains.
- SSL & Security Certificates – Setting up and renewing SSL certificates.
- Email & Web Hosting DNS Configuration – Ensuring proper routing of web and email services.
Subscription & Licensing Management
- Software License Renewals – Tracking and managing renewals for plugins and platforms.
- Access & Subscription Management – Ensuring proper access levels for users.
- Vendor Liaison & Compliance – Managing interactions with software providers.
Security & Compliance
- Firewall & Intrusion Protection – Implementing security layers to prevent breaches.
- GDPR & Data Protection Compliance – Ensuring adherence to global privacy regulations.
- Security Audits & Hardening – Regular assessments to strengthen system security.
Email & CRM Support
- CiviCRM Configuration – Helping optimize CRM workflows and automation.
- Email Deliverability Fixes – Resolving bounce issues, SPF/DKIM/DMARC setup.
- Mailing List & Segmentation Support – Enhancing targeted outreach.
Performance Monitoring & Tuning
- Speed Optimizations – Implementing caching, minification, and performance tweaks.
- Database Indexing – Optimizing query performance for faster data retrieval.
- Server Load Monitoring – Identifying and resolving bottlenecks proactively.
Why Choose Us?
✔ Expertise in Web & CRM Development – Decades of experience in open-source platforms.
✔ Fully Managed Infrastructure – We handle hosting, updates, and security so you don’t have to.
✔ Scalable & Customizable – Solutions tailored to your organization's needs.
Get started with a robust and reliable digital platform today!
Want to learn more? Contact us to discuss your Web & CRM needs.